VnRobo Terms & conditions

Effective date: 1 January 2025

Welcome to VnRobo

Thank you for using our products and services (“Services”). The Services are provided by VNROBO, headquartered in Vietnam.

By using our Services, you agree to these terms. Please read them carefully.

Our Services may vary depending on their nature, and in some cases, additional terms or product-specific requirements (including age restrictions) may apply. These additional terms will be provided alongside the relevant Services and will become part of your agreement with us upon usage.

1. Using our services

You must comply with all policies provided within the Services.

Do not misuse our Services. For example, do not interfere with or attempt to access them using unauthorized methods. You may only use our Services as permitted by law, including applicable export and re-export control regulations. We may suspend or terminate your access if you violate our terms or policies or if we are investigating suspected misconduct.

Using our Services does not grant you ownership of any intellectual property rights related to them or the content you access. You may not use content from our Services unless you obtain permission from its owner or as permitted by law. These terms do not grant you the right to use any branding or logos from our Services. Do not remove, obscure, or alter any legal notices displayed within our Services.

A. Personal Data that we collect about you.

Personal Data refers to any information that identifies or can identify an individual. The Personal Data you provide directly to us through our platforms will depend on the context in which you share the data. Specifically:

  • When you respond to VNROBO emails or surveys, we collect your email address, name, and any other information you include in your responses. If you contact us by phone, we collect your phone number. If you are a VNROBO user contacting us by phone, we may collect additional details to verify your identity.
  • When you register for a VNROBO account, we collect your full name, email address, and account login credentials.
  • When you fill out our online form to contact our sales team, we collect your full name, work email, country, and any additional details you provide about your project, requirements, and timeline.
  • When you use the “Remember Me” feature in VNROBO Checkout, we collect your email address, payment card details (including card number, CVC code, and expiration date).

B. Information that we collect automatically on our Sites.

VNROBO’s privacy policies outline how we handle your personal data and safeguard your privacy when you use our Services. By using our Services, you agree that VNROBO may process your data in accordance with our privacy policies.

We respond to notices of alleged copyright infringement and may suspend or terminate accounts of repeat infringers in compliance with applicable copyright laws.

To support copyright holders in managing their intellectual property, we provide guidance on how to submit copyright infringement notices. If you believe someone is violating your copyrights and wish to notify us, please refer to our Help Center for details on our copyright policy and the notice submission process.

2. Your content in our services

Some of our Services allow you to upload, submit, store, send, or receive content. You retain ownership of any intellectual property rights associated with that content. In short, what belongs to you stays yours.

By uploading, submitting, storing, sending, or receiving content through our Services, you grant VNROBO (and our partners) a worldwide license to use, host, store, reproduce, modify, create derivative works (such as translations, adaptations, or other changes that enhance compatibility with our Services), communicate, publish, publicly perform, publicly display, and distribute such content. The rights granted under this license are solely for the purpose of operating, promoting, and improving our Services, as well as developing new ones. This license remains valid even if you stop using our Services (for example, if you have added a business listing to VNROBO Maps).

Certain Services may provide options to access and remove content submitted to that Service. Additionally, specific terms or settings may limit how we use the content in those Services. Please ensure you have the necessary rights to grant us this license for any content you submit.